This outline sets out what the privacy policy will cover. Final wording follows legal review.
What is collected
- Contact details, site address and the details of the kit on site.
- Power bills and photos sent during onboarding.
- Readings from the kit, used to run the service.
Why it is collected
- To set up, run and support the Levin and the service.
- To reply to enquiries.
Who it is shared with
- The installer chosen for the site, if any.
- Hosting providers that store the data.
Overseas disclosure
- The website and its database are hosted in Singapore.
- Product analytics and email delivery are provided by processors based overseas.
- Hosting moves to Australia when it becomes available there.
- Bills and photos stay in private storage in an Australian region.
Storage and security
- Bills and photos are stored privately in an Australian region.
Retention
- Retention periods TBC.
Access and correction
- How to ask for a copy of personal information or a correction.
Complaints
- How to make a complaint, and the right to contact the OAIC.
Contact
- hello@maxmy.energy